An International Webinar

Unveiling the Impact: Quality Education & ISO 21001:2018 Standard in Higher Education

27th November 2023 4 PM- 6 PM (IST)



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An Overview

ISO 21001 provides a common management tool for organizations providing educational products and services capable of meeting the needs and requirements of learners and other stakeholders. It is a stand-alone management system standard that is aligned with other ISO management system standards.

ISO 21001 focuses on the specific interaction between an educational organization, the learner, and other relevant interested parties. It specifies requirements for an Educational Organization Management System (EOMS) when the organization:

  • Needs to demonstrate its ability to consistently provide, share and facilitate the construction of knowledge while conforming with applicable statutory and regulatory requirements
  • Aims to enhance the satisfaction of learners, other customers and personnel through the effective application of its EOMS, including processes for improvement of the system

In the higher education domain across the globe, the regulatory authorities, accreditation bodies and educational organizations recognize the pivotal role of an accredited ISO 21001 certification. This standard not only contributes to achieving UN Sustainable Development Goals but also strengthens the accreditation requirements, rankings and ratings in higher education.

As a leading educational conformity assessment body, COAE International has enriched a large number of global educational organizations through highly effective audits and certifications that are recognized worldwide.

The COAE International webinar is crafted to deepen the understanding and insight into the ISO 21001 standard. It will explore Authentic Certification, Accreditation, Quality Assurance, and Best Practices tailored to ensure quality education, with a specific focus on the Higher Education Institutions (HEIs). Attendees will gain valuable knowledge to enhance quality standards in educational settings.

Webinar Agenda

Meet Our Esteemed Panel

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    Dr. Arti Khosla (Moderator)Project Leader ISO 21001- ISO/ TC 232/ WG 7, Founder & CEO- Centre of Assessments for Excellence

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    Mr. Anil JauhriEx-CEO, NABCB, Ex-APAC/IAF Peer Evaluator, Reviewer of the white paper- "Re-imagining Assessment and Accreditation in Higher Education in India" by NAAC
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    Mr. David BongCo-Founder and CEO, Avant Assessment, USA
    Expert- ISO/TC 232
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    Prof. Swati PalPrincipal, Janki Devi Memorial College, Delhi, India
    (The first DU college to achieve an Accredited EOMS certificate)
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    Dr. Jamel SmidaDirector- Quality Center, Al Maarefa University, Riyadh
    (The first university in the Kigdom of Saudi Arabia to achieve an Accredited EOMS certificate)
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    Mr. Sachin VermaSr. Manager- Institutional Research & Analytics, Office of the Chancellor- American University of Sharjah, UAE and Lead Auditor- ISO 21001:2018
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    Dr. Marie-Luise Stoll-SteffanCEO- Life School GmbH, Wiesbaden, Germany, Expert- ISO/TC 232 & Lead Auditor- ISO 21001, 9001 and 29993

Who all from the higher education sector should attend the webinar?

  • Policy makers

  • Accreditation Bodies

  • Regulatory Authorities

  • Rankings, Ratings and QA experts

  • IQAC Teams

  • Heads of institutions

  • Department Heads & Deans

  • Faculty and Staff

  • Assessors, Consultants and Auditors

See Our Previous Webinars